Yes..this is a crucial question to be ..
Are you held hostage by your “star” salesperson? Do they believe their way is the only way to sell even though their sales aren’t what they use to be? The market has changed, so has your company—are they leading the charge to change also?
They do things their way if not they threaten to leave and take all their customers and sales with them. But these days is that even realistic? People buy from people. And they are served and fulfilled by their overall brand experience. From product and service delivery to billing and flexible programs that meet their unique needs.
In my experience in hiring very talented sales people from across North America, one of the attractions of bringing them on was to get their “book of business” and yet the average defector was only able to pull in 10% of what they said they could.
It is very…
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