The soft-skills training on the sales training curriculum in Bangladesh

The soft-skills which are also referred to as human skills have been seldom inserted on the course outlines of the arena of sales training in Bangladesh. These are categorized form of soft skills training viz. the critical reasoning, problem solving, negotiations, sales presentation, questioning & active listening, leadership, etc. have been crucially included to train up the sales people to come up with the critical sales situations. The salespeople are to make up of the highly sophisticated & synchronized ways in the breakthroughs & headways in dealing with customers who are well-educated & fully concerned about the need fulfillment & problem solving as to the solutions of the pains & problems of the need & requirements of the targeted customers. These training courses are considered to be on-going process on continual basis followed by the DNA, TNA and the measurement of the effectiveness & validation of the post training. In the countries of the developed world where the demographic changes are studied to cope with the selling process & methodology and soft-skills training outlines are well-matched as well. The R & D is the core of the activities. If we fit the issues of soft-skills training to the sales training course outlines, we need to walk to a long distance regarding this. At first, the owner of the companies will have to recognize the gravity of the issues for the sales force development process.

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