Nobody deserves Customer Abuse!!

The Retail Underworld

Not too long ago I had a run in with a customer who became physically aggressive towards myself and a co-worker. 

The customer had bought his child a pair of runners last August, when he returned to the store, 6 months since the date of purchase had passed. The customer explained that they were letting water in and were also causing the child’s foot to sweat. I explained to the customer that as the shoes were purchased over 6 months ago I couldn’t do anything for him and that I did not see any evidence of water damage on the shoes and cannot deem them faulty. The customer then proceeded to shove the childs shoe in my face and tell me to smell it while shouting as loud as he could demanding to speak to a manager. He was abusive and condescending and in all honesty he is lucky I…

View original post 401 more words

Advertisements

About bigdifferenceoflife

Trainer, Coach, Motivator & Sales Development Specialist
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s