Case Study: Overwhelmed

Leading in Context

Overwhelmed By Linda Fisher Thornton

“The issue of the overwhelmed employee looms large” according to Josh Bersin, Bersin by Deloitte. (Are You an Overwhelmed Employee? New Research Says Yes, LinkedIn, March 11, 2014). Employees are having a hard time managing an overload of information and tasks, and the problem is not getting any better as technology use continues to increase.

Have you ever gone to your manager to ask for help prioritizing your tasks? Usually we try to avoid it, and do it only as a last resort when we are overwhelmed. It may surprise you to know that how managers answer gives us a clue about their priorities, ethics and values. Let’s listen in as a manager responds to an overwhelmed employee who has come to her for help. 

Take 1

Employee Request: I’m working on 10 major projects, and all of them have tight deadlines. I’m getting behind and…

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About bigdifferenceoflife

Trainer, Coach, Motivator & Sales Development Specialist
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